STAMPO's design was designed to simplify a complex path, making navigation clear, accessible and respectful of those who use it.
Goals
Improve the experience of those who request or renew their residence permit, reducing errors and waiting times.
Strategy
Analyze the real critical issues in Milan and map the needs of the foreign user.
Design
The screens are organized to reduce the cognitive load: only one piece of information at a time, clear visual hierarchy, color coding.
Involvement
Each section guides the user on a visual and emotional journey, transforming a typically cold and anxious experience into a human and reassuring dialogue, always in their language.
CLARITY
Chromatic Feedback
The case card is in the foreground and contains all the main information: status, deadline, next step and action to be taken.
CARD
The cards are designed to provide all the essential information at a glance: type of case, days until deadline, percentage of progress, next step and button to continue the path.
IMAGES
Each card includes color coding by category (study, work, family), which allows the user to immediately recognize the type of practice without reading technical or bureaucratic labels.
ACTION
STAMPO cards guide the user with simple questions and clear options.
Breeze